Privacy Policy

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Effective Date: 14/09/2025

At Mobile Mechanic Scotland, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website mobilemechanicscotland.co.uk and use our services.

We collect different types of personal information depending on how you interact with our website and services:

• Personal Information: When you use our services, request a quote, or contact us, you may provide us with personal information such as your name, email address, phone number, and vehicle details.
   
• Usage Data: We may collect non-personally identifiable information automatically when you visit our website. This may include your IP address, browser type, device type, operating system, and browsing activity.
   
• Cookies: Our website uses cookies to improve user experience and for analytics purposes. By using our site, you consent to our use of cookies. You can control cookie settings through your browser.
   

We use your personal information for the following purposes:

• To provide, operate, and improve our services.
   
• To communicate with you, including responding to inquiries, providing quotes, and sending service-related information.
   
• To process transactions and manage payments for services rendered.
   
• To improve our website and services based on user feedback and analytics.
   
• For marketing purposes (only if you have opted in to receive communications).
   
• To comply with legal obligations, prevent fraud, and ensure the security of our services.
   

We do not share your personal information with third parties, except in the following cases:

• Service Providers: We may share your information with trusted third-party service providers who help us operate our business (e.g., payment processors, hosting services). These providers are obligated to protect your data and only use it for the purposes for which it was shared.
   
• Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Mobile Mechanic Scotland, our customers, or others.
   

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
   
• Correction: You can request corrections to any inaccurate or incomplete information.
   
• Deletion: You may request the deletion of your personal information, subject to certain legal restrictions.
   
• Opt-out of Marketing: If you no longer wish to receive marketing communications from us, you can opt out by clicking the unsubscribe link in any promotional email or by contacting us directly.
   

If you are accessing our services from outside the United Kingdom, please note that your personal data may be transferred to and processed in the UK, where our servers are located. By using our services, you consent to this transfer.

We use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze website traffic and personalize content. You can manage cookie settings through your browser. Please note that blocking or deleting cookies may affect the functionality of our website.

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Mobile Mechanic Scotland
Email: Info@Mobilemechanicscotland.co.uk
Phone: 07393638708
Website: mobilemechanicscotland.co.uk